FAQs
What types of events can be hosted at The Ivory?
Our venue is a blank canvas designed to host a wide variety of events, including corporate events, parties, galas, and more. If you have a specific event in mind, we’d be happy to accommodate and discuss it with you!
How can I reserve my date?
We require a 50% non refundable deposit and a signed contract in order to secure your date. To book, please complete the inquiry form on our website. All inquiries are responded to within 48 business hours via email. Please check your spam or junk folder for our response.
Can I bring in my own food and drinks or other vendors?
Yes, you are welcome to bring in your own food and drinks. All vendors must be approved prior to the event. We are also happy to provide a list of our preferred vendors, available by request.
How many guests can your venue accommodate?
Our venue can accommodate up to 200 guests. We recommend only up to 150 seated with tables.
What is included in the rental fee?
The rental fee includes access to the space, tables, chairs, and access to a Bluetooth speaker. Additional items, such as linens and other party rentals, can be arranged for an additional cost. Please refer to our price lists for details and additional info.
Is setup and cleanup time included in my rental?
No. Please be sure to book enough time for setup and cleanup within your rental period. Overage fees will apply.
Do you offer event planning or setup services?
Yes, we offer optional add-on services including event styling. Let us know if you’d like to include this in your booking.
Can we serve alcohol at our event?
Yes, alcohol is permitted. However, there are a few guidelines to ensure the safety and enjoyment of all guests. This will be outlined in our contract.
Do you allow candles or open flames?
We allow candles, but they must be enclosed in non-flammable containers such as glass votives, lanterns, or hurricane lamps. Open-flame candles without containment are not permitted.
Is there a kitchen available for catering?
Yes, we have a prep kitchen available to use for an additional fee. It is equipped with a sink, fridge/freezer, ice machine, microwave and counter/prep space.
Do you provide on-site staff during events?
Yes, an on-site staff member will be present during your event to assist with any venue-related needs.
Is parking available?
Yes, we offer free on-site parking for you and your guests. There is paved parking available all around the building, as well as gravel parking on the far side of the building. We kindly ask that the parking spaces across from our building and closest to the animal hospital are left open for their doctors, staff, and patients.
Are there any restrictions on décor?
We welcome creativity but request that no nails, staples, or adhesives be used that may damage walls or surfaces. Glitter, confetti, slime and similar items are also prohibited for easy cleanup. This is outlined further in our contract.
Is the venue wheelchair accessible?
Yes, our venue is fully wheelchair accessible.
Do you run any promotions or offer any incentives or discounts?
Yes, make sure to subscribe and join our mailing list to get inside access on promotions throughout the year. We also offer a discount to military and first responders.